Privacy Policy
Effective Date: 27/04/2025
Oceana Restaurant and Bar (“We”, “Us”, “Our”) is committed to protecting and respecting your privacy.
This policy, along with our Terms of Use and related documents, outlines how we process any personal data collected from you. Please review the details carefully to understand our practices regarding your personal data and how we handle it.
For data governed by The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), the Data Controller responsible is Oceana Majorca.
Information We Collect from You
We may collect and process the following data about you:
Enquiry Form Information: Data provided through our website’s enquiry or booking forms is used solely to respond to your inquiries or reservation requests and may be stored in our email system. You have the right to withdraw consent at any time by requesting the deletion of these emails.
Reservation and Service Information: Data provided when booking a table, ordering food online, or requesting services may be stored in our secure systems. You have the right to withdraw consent at any time by contacting us.
Transaction Details: Details of transactions conducted through our site, including food orders and reservation confirmations, are processed via Stripe. Please note: Oceana Majorca does not store or have access to your full credit/debit card information, as payments are securely processed externally via Stripe.
Newsletter Requests: Data provided for newsletter subscriptions is managed securely by our third-party provider. You can unsubscribe at any time via the link at the bottom of our emails.
Correspondence Records: Copies of your correspondence may be stored securely in our email systems.
Website Visit Details: Data regarding your visits to our website, including traffic data, location data, weblogs, and other communications, is collected via Google Analytics and Microsoft Clarity.
(See our Cookie Policy for more details.)
IP Addresses
We may collect information about your device, including IP address, operating system, and browser type for system administration purposes and for reporting aggregate information. This does not identify any individual.
Cookies
We use cookies to distinguish you from other users. This helps us provide a better browsing experience and improve our site. For detailed information, please consult our [Cookie Policy].
Where We Store Your Personal Data
The data we collect from you may be transferred to, stored at, or processed by individuals or entities outside the European Union (EU).
Payment transactions are encrypted via SSL technology and processed by secure third-party payment providers (e.g., Stripe).
We take reasonable steps to ensure your data is treated securely and in accordance with this privacy policy. However, transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data in transit.
Once we have received your information, we implement strict security procedures to prevent unauthorized access.
Use of Information
We use your data for the following purposes:
To respond to inquiries, reservations, or orders.
To provide information, products, or services requested.
To administer interactive features, promotions, or offers.
To contact you with similar services or promotions if you are an existing customer (you may opt out at any time).
Disclosure of Your Information
We may disclose your personal information within our business group where necessary. We do not sell your information to third parties.
Your Rights
You have the right to:
Access the information we hold about you,
Request correction or deletion of your data,
Object to certain processing (e.g., marketing communications).
If you have concerns regarding your data protection rights, you may also lodge a complaint with the Information Commissioner’s Office or your local supervisory authority.
Access to Information
You have the right under GDPR to access the information we hold about you. A nominal fee may apply to cover administration costs.
Changes to Our Privacy Policy
Any changes we make will be posted on this page.
Contact
For questions or concerns about this Privacy Policy, please contact us
